Team Members
Dr Jaehyun Park
Associate Professor
As a socio-technical researcher, Dr Park’s research interests are condensed into three genres as interdisciplinary studies: (1) UX & Service Design, Entrepreneurship, and Design Thinking; (2) Smart Tourism, Smart Cities, and Smart Work; and (3) Digital Innovation.
His research highlights exploring new interpretations of products, systems, and services, especially as they relate to the issue of human enterprise in design, innovation, and technology research. For successful business-design solutions, he believes that the most critical issue is to identify emerging relationships among business, design, and technology, and the human-centred approach is the core for successful design and innovations.
Based on this belief, his research has conducted diverse interdisciplinary research and teaching to deliver the values of the customer-centered design and innovation (CCDI) in information systems, design, and tourism & hospitality.
Fan Zhang (Jennifer)
Ph.D. Student (Sept. 2023-Present)
BEng in Environmental Design
Dalian University of Technology, China
MDes in Architecture & Environmental Design
Dalian University of Technology, China
Research Interest: Service Design, HCI, HRI (Human-Computer interaction), Ergonomics, Healthy Buildings
Sanqi Yang (Sandy)
Ph.D. Student (Sept. 2024-Present)
BA in Graphic Arts
University of Southampton, UK
MDes in Smart Service Design
the Hong Kong Polytechnic University, Hong Kong, China
Research Interest: UX & Service Design, Digital Innovation & Service Robot, Service Ecosystem, Future Wellbeing
Zihan Yu (Nancy)
Part-time Research Assistant
BA in Innovation Design
Central Academy of Fine Arts
MDes in Smart Service Design
the Hong Kong Polytechnic University, Hong Kong, China
Research Interest: Service Design, Product Experience Design
Kanglan Liu (Connie)
Part-time Research Assistant
BA in Product Design
Technological and Higher Education Institute of Hong Kong (THEi), Hong Kong, China
MDes in Innovative Business Design
the Hong Kong Polytechnic University, Hong Kong, China
Research Interest: Product Design, UX & Service Design
Ji Huang (Claire)
Part-time Research Assistant
BA in Service Design
the Hong Kong Polytechnic University, Hong Kong, China
Research Interest: Service Design, User Research, Marketing
Manyi Chu (Jessica)
Part-time Research Assistant
BA in Service Design
the Hong Kong Polytechnic University, Hong Kong, China
Higher Diploma in Visual Communication Design
Hong Kong Design Institute, Hong Kong, China
Research Interest: Service Design, Social Services, UXUI Design, Graphic Design, Packaging Design, Packaging Engineering, Printing Solutions, Video Production, Digital & Social Media Marketing, Branding & Identity
Alums
Lei Tang
Part-time Research Assistant
BEng in Water Supply and Drainage Science
Beijing Forestry University, China
MDes in Smart Service Design
the Hong Kong Polytechnic University, Hong Kong, China
Zhengxi Chen (Leo)
Part-time Research Assistant
BEng in Automotive Engineering
Wuhan University of Technology, China
MDes in Smart Service Design
Hong Kong Polytechnic University, Hong Kong, China
Xinyue Zhang (Felicity)
Part-time Research Assistant
BA in Landscape Architecture
Southwest University, China
MDes in Transitional Environments Design
Hong Kong Polytechnic University, Hong Kong, China
Ho ShuiHam (Hippo)
Part-time Research Assistant
BA in Product Design
the Hong Kong Polytechnic University, Hong Kong, China
MDes in Smart Service Design
the Hong Kong Polytechnic University, Hong Kong, China
Leung HokSze (Simona)
Part-time Research Assistant
BA in Product Design
the Hong Kong Polytechnic University, Hong Kong, China
MDes in Smart Service Design
the Hong Kong Polytechnic University, Hong Kong, China
Yueru Chen (Lisa)
Part-time Research Assistant
BEng in Industrial Design
Tianjin University, China
MDes in Intelligent System Design
the Hong Kong Polytechnic University, Hong Kong, China
Current Projects
Dancing with Design Features of Service Robots for an Ageing Population: A Cross-Cultural Design-Engineering Study
2023-2026
- Grant for World Leading Research Project | HKD 1,203,180
- Role: Principal investigator (PI)
Discovering Design Features of Service Robots Platform for Single Living Seniors in Hong Kong
2023-2024
- Collaborative Research with World-leading Research Groups｜HKD 99,988
- Role: Principal investigator (PI)
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