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    • HOME
    • PEOPLE
    • Our Team
    • PROJECT
    • 网格
    • CONTACT
    • Our Team
    • HOME
    • PEOPLE
    • Our Team
    • PROJECT
    • 网格
    • CONTACT
    • Our Team
    • …  
      • HOME
      • PEOPLE
      • Our Team
      • PROJECT
      • 网格
      • CONTACT
      • Our Team
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      • About CCDI

        CCDI Research Group specializes in design and innovation, with a focus on UX, service design, system design, and entrepreneurship. Key research areas include design patterns, digital transformation, smart tourism, and inclusive design for diverse populations. CCDI employs socio-technical and social construction approaches, emphasizing customer-centered methodologies. Its mission is to drive digital innovation with a customer focus, aiming to create inclusive, mature technological solutions that seamlessly integrate into daily life. CCDI is guided by data-driven design principles and committed to envisioning a superior technological future through human-centric innovation.

      • Team Members

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        Dr Jaehyun Park

        Associate Professor

        As a socio-technical researcher, Dr Park’s research interests are condensed into three genres as interdisciplinary studies: (1) UX & Service Design, Entrepreneurship, and Design Thinking; (2) Smart Tourism, Smart Cities, and Smart Work; and (3) Digital Innovation.

        His research highlights exploring new interpretations of products, systems, and services, especially as they relate to the issue of human enterprise in design, innovation, and technology research. For successful business-design solutions, he believes that the most critical issue is to identify emerging relationships among business, design, and technology, and the human-centred approach is the core for successful design and innovations.

        Based on this belief, his research has conducted diverse interdisciplinary research and teaching to deliver the values of the customer-centered design and innovation (CCDI) in information systems, design, and tourism & hospitality.

        Google Scholar
        LinkedIn
        PolyU Page
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        Fan Zhang (Jennifer)

        Ph.D. Student (Sept. 2023-Present)

        BEng in Environmental Design

        Dalian University of Technology, China

        MDes in Architecture & Environmental Design

        Dalian University of Technology, China

        Research Interest: Service Design, HCI, HRI (Human-Computer interaction), Ergonomics, Healthy Buildings

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        Sanqi Yang (Sandy)

        Ph.D. Student (Sept. 2024-Present)

        BA in Graphic Arts

        University of Southampton, UK

        MDes in Smart Service Design

        the Hong Kong Polytechnic University, Hong Kong, China

        Research Interest: UX & Service Design, Digital Innovation & Service Robot, Service Ecosystem, Future Wellbeing

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        Chen Ni (Chen)

        Ph.D. Student (Sept. 2025-Present)

        BID in Industrial Design

        Pratt Institute, US

        MDes in Interaction Design

        Carnegie Mellon University, US

        Research Interest: UX & Service Design, Human-AI Collaboration, Multimodal Interaction

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        Lei Tang (Leo)

        Ph.D. Student (Sept. 2025-Present)

        BEng in Water Supply and Drainage Science

        Beijing Forestry University, China

        MDes in Smart Service Design

        the Hong Kong Polytechnic University, Hong Kong, China

        Research Interest: UX & Service Design, Service Robot

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        Lei Yu (Miracle)

        Ph.D. Student (Sept. 2025-Present)

        BA in Product Design

        Tianjin University of Finance and Economics, China

        MSc in Integrated Industrial Design

        Loughborough University, Loughborough, UK

        Research Interest: Industrial, Interaction & Service Design, Robot, and Intelligent Interactive Products

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        Zihan Yu (Nancy)

        Part-time Research Assistant

        BA in Innovation Design

        Central Academy of Fine Arts

        MDes in Smart Service Design

        the Hong Kong Polytechnic University, Hong Kong, China

        Research Interest: Service Design, Product Experience Design

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        Ji Huang (Claire)

        Part-time Research Assistant

        BA in Service Design

        the Hong Kong Polytechnic University, Hong Kong, China

        Research Interest: Service Design, User Research, Marketing

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        Junrong Lu (Jarvis)

        Part-time Research Assistant

        MDes Student (Sept. 2025 - Present)

        BA in Industrial Design

        China Academy of Arts, Hangzhou, China

        MDes in Smart Service Design

        the Hong Kong Polytechnic University, Hong Kong, China

        Research Interest: UX & System Design, Digital innovation & Service Robot, Digital Ecosystems

      • Current Projects

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        Dancing with Design Features of Service Robots for an Ageing Population: A Cross-Cultural Design-Engineering Study 

        2023-2026

        • Grant for World Leading Research Project | HKD 1,203,180
        • Role: Principal investigator (PI)
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        Discovering Design Features of Service Robots Platform for Single Living Seniors in Hong Kong

        2023-2024

        • Collaborative Research with World-leading Research Groups|HKD 99,988
        • Role: Principal investigator (PI)
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        Past Projects

         

        Toward Smart Tourism Design: Two Studies by

        a Human-centered Design Approach

        Discovering Different Types of the Customer-centered Value Creations in the Digital Innovation Process

        Dancing with Data: Patterns of Digital Innovations 

      • Contact CCDI

        For potential collaboration, please submit your contact details, and we will reach out to you.

      • Alums

        Kanglan Liu (Connie)

      School of Design, The Hong Kong Polytechnic University

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        CCDI LAB
        CCDI Research Group specializes in design and innovation, with a focus on UX, service design, system design, and entrepreneurship. Key research areas include design patterns, digital transformation, smart tourism, and inclusive design for diverse populations. CCDI employs social construction and socio-technical approaches, emphasizing customer-centered methodologies. Its mission is to drive digital innovation with a customer focus, aiming to create inclusive, mature technological solutions that seamlessly integrate into daily life. CCDI is guided by data-driven design principles and committed to envisioning a superior technological future through human-centric innovation.
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